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​1. Our privacy policy at a glance

General information

In the following, you will find a short overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below this text.

Data collection on our website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details on the site notice of this website.

How do we collect your data?

One way we collect your data is by you communicating it to us. This can, for instance, be data that you enter in a contact form.
Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. your internet browser, operating system or time you view our pages). This data is collected automatically as soon as you access our website.

What do we use your data for?

Part of the data is collected to ensure that the website runs smoothly. Other data is processed to analyse user behaviour.

What are your rights regarding your data?

You have the right to request and receive information about the origin, recipient and purpose of your stored personal data – free of charge and at any time. You also have the right to request that this data be corrected, blocked or deleted. Should you have any further questions regarding data protection, feel free to contact us at any time at the address provided in the site notice. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, we may evaluate your surfing behaviour for statistical purposes. This is mainly done with cookies and so-called analysis programmes. As a rule, the analysis of your surfing behaviour is anonymous; your surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by refraining from using certain tools. For detailed information on how to do this, please refer to the following privacy policy.

You can object to this analysis. Please read our privacy policy to find out about your options for raising objections.

2. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data with confidentiality and in accordance with the statutory data protection regulations as well as this privacy policy.

When you access this website, some personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy details which data we collect and what we use it for. It also explains how and for what purpose we do this.

We would like to point out that transmitting data via the internet (e.g. when communicating by email) can involve risks due to security gaps. It is impossible to provide complete protection of your data against access by third parties.

Information regarding the responsible body

The responsible body for data processing on this website is:

Neufett Twist GmbH & Co. KG

J.-D.-Lauenstein-Straße 10

49767 Twist


Telephone  +49 (0) 59 36 – 923 39 80


The responsible body is the natural or legal entity that, alone or together with others, decides on the purposes and means of processing personal data (e.g. names, email addresses etc.).

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent that you have already given at any time. All you need to do is send us an informal message by email. The data processing that took place up until your withdrawal remains lawful.

Right to data portability

You have the right to demand that we hand over data that we process automatically on the basis of your consent or in fulfilment of a contract. This data can be forwarded to you or to your chosen third party in a common, machine-readable format. Should you ask us to transfer the data to another responsible person, we can only do this to an extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content – such as orders or inquiries that you send to us as the site operator – this site uses an SSL or TLS encryption. You can recognise an encrypted connection by looking at the address bar in your browser: it will change from “http://” to “https://” and a lock symbol will appear next to it.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

The statutory regulations allow you to demand information about your stored personal data, where it was obtained, who the recipients are and the purpose of the data processing. You also have a right to demand correction, blocking or deletion of this data – all this should be free of charge and possible at any time. Feel free to contact us at any time at the address provided in the site notice should you have any further questions on the subject of personal data.

Objection to advertising emails

We hereby object to the use of our contact data, published in the site notice in compliance with the German Teleservices Act, to send us unsolicited advertising and information material. The site operators expressly reserve the right to take legal action should we receive unsolicited advertising, e.g. spam emails.

3. Data protection officer

The law requires us to have a data protection officer:

Milan Haevescher, Chief Executive

Telephone  +49 (0) 59 36 – 923 39 80


4. Data collection on our website


This website uses so-called cookies.  Cookies do not damage your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. These are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can adjust the settings in your browser to inform you when cookies are set, to only allow cookies on a case-by-case basis, to reject cookies in certain cases or in general and to activate the automatic deletion of cookies when you close your browser. Should you choose to deactivate cookies, this website may not work properly.

Cookies that are required to support the electronic communication process or to provide certain functions (e.g. the shopping cart function) are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the storage of cookies for the purpose of providing bug-free services. The storage of other cookies (e.g. cookies for analysing your surfing behaviour) is discussed separately in this privacy policy.

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with data from other sources.

The lawful basis for this data processing is Article 6(1)(b) of the GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from this form, including the contact details you provide there, will be stored by us for the purpose of processing your inquiry and to make sure we can contact you in case of follow-up questions. We will not pass on this data without your consent.

Thus, in line with Article 6(1)(a) of the GDPR, the processing of the data you enter in the contact form happens with your consent. You can withdraw this consent at any time. All you need to do is send us an informal message by email. The data processing that took place up until your withdrawal remains lawful.

We will store the data you enter in the contact form until you ask us to delete it, withdraw your consent to storage or we no longer have a reason to store your data (e.g. after your inquiry has been processed). Mandatory statutory regulations – in particular retention periods – remain unaffected.

5. Social media

Facebook plugins (like & share button) 

Our website includes plugins from the social network Facebook – provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. On our website, the Facebook plugins can be recognised by the Facebook logo or the “like” button. You can find an overview of the Facebook plugins here:

When you visit our website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thus receives the information that you have visited our site with your IP address. If you click the Facebook “like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our website with your user account. We would like to point out that we, as the provider of these webpages, have no knowledge of the content of the data transmitted or how it is used by Facebook. For more information on this please refer to Facebook’s own privacy policy at:

If you do not want Facebook to be able to associate your visit to our website with your Facebook user account, please log out of your Facebook user account.

Twitter plugin

Functions of the Twitter service are integrated on our website. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “retweet” function, the websites you visit are linked to your Twitter account and made known to other users. This also involves data being transmitted to Twitter. We would like to point out that we, as the provider of these webpages, have no knowledge of the content of the data transmitted or how it is used by Twitter. For more information on this, please refer to Twitter’s own privacy policy at:

To change your privacy settings on Twitter, go to the account settings at

Google+ plugin

We also use Google+ functions on our website. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and transfer of information: you can use the Google+ button to publish information worldwide. Via the Google+ button, you and other users can receive personalised content from Google and our partners. Google stores both the information that you used the +1 button and information about the page you were viewing when you clicked +1. Any +1 you give may be linked to your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads across the internet.

Google records information about your +1 activities in order to improve Google services for you and others. In order to be able to use the Google+ button, you need a globally visible, public Google profile that must contain, as a bare minimum, the name you have chosen for the profile. This name is then used in all Google services. In some cases, this name can also replace a different name you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.

How the information collected is used: in addition to the purposes detailed above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish aggregated statistics about its users’ +1 activity or pass them on to users and partners, such as publishers, advertisers or affiliated websites.

6. Analytics tools and advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The purpose of reCAPTCHA is to check whether data entered on our website (e.g. in a contact form) is being entered by a human or by an automated programme. To do this, reCAPTCHA analyses the behaviour of the web page visitor using various tried and tested methods. This analysis starts automatically as soon as he or she accesses our website. For the analysis, reCAPTCHA evaluates a whole range of information (e.g. IP address, how long the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Visitors to our website are not informed that an analysis is taking place.

The data processing is done in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting his services from abusive automated spying and from spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please see the following links: and

7. Plugins and tools


Our website uses plugins from the Google-operated YouTube site. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established: the YouTube server receives information about which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to link your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube to enhance our online presence. This represents a legitimate interest in accordance with Article 6(1)(f) of the GDPR.

For more information on how YouTube handles user data, please refer to YouTube’s privacy policy at:

Google Web Fonts

To ensure a uniform display of fonts, this site uses so-called web fonts provided by Google. When you open a website, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.

To this end, the browser you are using needs to connect to the Google servers. This allows Google to see that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online services. This represents a legitimate interest in accordance with Article 6(1)(f) of the GDPR.

If your browser does not support Web Fonts, your device will use a standard font.

For more information on Google Web Fonts, please go to: 

To see Google’s privacy policy, go to:

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, Google needs to know your IP address. As a rule, this information is transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.

We use Google Maps to enhance our online presence and to ensure the locations mentioned on our website are easy to find. This represents a legitimate interest in accordance with Article 6(1)(f) of the GDPR. 

For more information on how Google handles user data, please refer to Google’s privacy policy at:

© 2022  NEUFETT TWIST GmbH & Co. KG

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